How do I use the Contrastly Products Dashboard? Our brand new products dashboard aims to make it easier for you to download products as well as view past orders. If you made a purchase on the Contrastly Store…

How to install presets in Adobe Lightroom Classic (Mac) So you want to install presets in Adobe Lightroom and you’re on a Mac? That’s great, let’s do this! Please note that the presets downloaded from Contrastly are compatible with…

How to install presets in Adobe Lightroom Classic (Windows) So you want to install presets in Adobe Lightroom and you’re on a Windows computer? That’s great, let’s do this! Please note that the presets downloaded from Contrastly are compatible…

How to install presets in Adobe Lightroom 4, 5, 6 (Windows) Are you using Adobe Lightroom 4, 5, 6, or an earlier version of Lightroom CC (2015)? This guide will show you how to install your presets on a Windows computer.…

How to install presets in Adobe Lightroom 4, 5, 6 (Mac) If you’re running Adobe Lightroom 4, 5, 6, or an earlier version of Lightroom CC (2015), this quick installation guide will show you how to install your presets on a…

How to install presets in the latest version of Adobe Lightroom CC (Mac & Windows) So you want to install presets in Adobe Lightroom CC? It’s easy! Please note that the presets downloaded from Contrastly are compatible with Lightroom 4, 5, 6, CC, and Classic…

How to install Creative Profiles (Windows) You have a computer running Windows, you use the latest version of either Lightroom or Adobe Camera Raw (ACR), and you’d like to install Creative Profiles? We got you covered!…

How to install Creative Profiles (Mac) So you have a Mac, you use the latest version of Adobe Lightroom or Adobe Camera Raw (ACR), and you got your hands on some great Creative Profiles? Here’s how…

How to install presets in Adobe Camera Raw 10.3+ (Mac) Would you like to install and use presets in Adobe Camera Raw (ACR) on your Mac computer? With the new .xmp format, Adobe now allows presets to be used right…

How to install presets in Adobe Camera Raw 10.3+ (Windows) Want to learn how to install presets in Adobe Camera Raw (ACR) on your Windows machine? Adobe now allows presets (.xmp) to be used right within ACR 10.3 or newer.…

I won a photo challenge, how can I claim my prize? That’s great news. Congrats on winning one of our photo challenges! We’ve partnered with both Photocrowd and Gurushots to create some awesome photo challenges. If you’ve won a photo challenge…

Do you have any job openings? That is a great questions! We don’t currently have any job openings, but we’re always interested in finding out about great talent! Feel free to contact us with any proposal…

I found an issue with your site! Oh! That’s not good. Hopefully it’s not a big issue… If you’d like to let us know about it so we can go ahead and fix it, please shoot us…

How can I retrieve my order? That’s easy! If you’ve purchased a product from the Contrastly Store, but can’t find your order email anymore, we make it easy for you to retrieve it! Simply login to…

How to install Photoshop actions (Mac & Windows) Installing Photoshop actions is very easy – this short guide will show you how to install them. This guide is for both Windows and Mac computers. Please note that the…

How do I apply a promo or discount code? If you have discount code and you’re not too sure how to apply it to your order, read on! When you add a product to your shopping cart on the…

I’ve exhausted the downloads limit… what now? That’s ok! This can happen for many reasons. If you’ve purchased a product from the Contrastly Store before October 8th, 2018, by default you have a maximum of 10 tries…

I made a purchase but haven’t received it by email yet When you successfully purchase a product from the Contrastly Store, we automatically send a receipt email to the email address you entered. It may take a few minutes for the…

Do you have an affiliate program? How can I join? We sure do! By joining our affiliate program, you could earn a referral commission just for sharing our products with your friends and fellow photographers. We have a dedicated page…

Can you send my purchase to another email? Of course! If you changed email address or would like us to simply send emails to another address, we’ll be happy to. Did you enter the wrong email address when…

My product won’t download, what should I do? This happens even to the best of us! Don’t worry, we’re here to help. When you purchase a product via the Contrastly Store, you get access to the Contrastly Products…

What payment methods to you accept? We accept many payment methods, find out more below! We use a secure platform called SendOwl to handle order processing, product delivery, and integrating with many payment gateways! SendOwl also…

What is the license on your products? By purchasing and downloading files from the Contrastly Store, or downloading a free resource from Contrastly.com, you are being granted a license to use these files for specific uses under…

What version of Lightroom should I use? Adobe has many different plans available on their site and it’s understandable that there might be some confusion about which version of Lightroom you’re using. First let’s demystify the 2…

How to Prevent Safari from Unzipping Files Automatically If you use the Safari browser on your Mac, it’s possible that it will unzip files automatically after a successful download. This behavior is fine in a lot of cases,…

Can I tag you in an photo on Instagram? Well, of course! We would absolutely love to see what you came up with using our Lightroom presets, Photoshop actions, or Creative Profiles. Simply add the hashtag #contrastlycom when you…

Can I share a photo that I’ve edited using your products with you? That would be wonderful! We’d love to see what you came up with using our Lightroom presets, Photoshop actions, or Creative Profiles. Feel free to tag us in a photo…

I saw an advertisement for your products, can I trust it? Yes you can! We run advertising campaigns across multiple platforms and services – in fact, it’s very possible that what brought you to Contrastly in the first place was an…

How do I unsubscribe from your email newsletter? Well, we would be sad to see you go – but that’s ok. If you wish to unsubscribe from the Contrastly Dispatch email newsletter, here’s how. When you receive an…

Can I share the Contrastly presets, actions, and profiles with others? As much as we would love for you to spread the word about Contrastly, we don’t allow our customers to share our products with other people. We work very hard…

I received an email from sendowl.com, what is that? SendOwl is our preferred ecommerce and shopping cart platform here at Contrastly. It’s the secret sauce behind the Contrastly Store. They provide the shopping cart solution for our online store…

What does “free lifetime updates” mean? That simply means that we have your back and that we stand by our products! When you purchase a product from the Contrastly Store, you’re not only buying a product,…

Can I buy your products as a gift for someone? That is so nice of you. Yes, of course you can! When you add an item from the Contrastly Store to your shopping cart and then go through the checkout…

I’m having issues ordering a product That can happen! No worries, we’re here to help. Every issue is different – while we try our best to address the most common issues in our Support Center, it’s…

Are your products tax deductible? That is a question you might want to ask your accountant! Please note that we’re not accountants. In many situations our products might be tax deductible. It really depends on…

What currency are your products sold in? All the products that you find in the Contrastly Store are sold in USD. We’ve decided to price our products in USD for multiple reasons. First and foremost, Contrastly operates…

Can you help me with Contrastly presets for Luminar? We’ve created a few premium preset packs for the Luminar photo-editing application. While we would love to help with your purchase or with the presets, your best bet might be…

I purchased one of your products via a 3rd party website… Our Lightroom & ACR presets and Photoshop actions are for sale on a few select 3rd party websites. If you purchased our products via one of those sites, we’ll be…

I have a discontinued product, how can I get the new version? We recently reorganized the Contrastly Store (May 2018) and the products that we sell. If you have purchased a product that is no longer listed for sale, read on. In…

Can I install your products on multiple computers? Yes you can, but there are some restrictions. Read on. When you purchase a product from the Contrastly Store you are allowed to download and install our products on your…

Do you offer your products in languages other than english? While we would love to offer our products in other landuages, at the moment our products are only available in english. We work very hard to create products that make…

Are presets the same as plugins? Glad you asked! Presets and plugins are completely different things in the Lightroom realm. Presets are essentially pre-defined sets of adjustments that have been saved to a file so Lightroom…

Do your products work with RAW and JPG files? Of course they do! While we highly recommend shooting in RAW format, our presets and actions will work just as well with JPG files. RAW files essentially contain a lot…

Do your presets work with the latest update of Lightroom & ACR? They do! We’ve worked closely with Adobe prior to the April 2018 update of Lightroom and Adobe Camera Raw and we’re always testing and using the pre-release versions of Adobe…

What’s the difference between the “big” and “small” ebook files? The “big” and “small” files are identical in terms of content – the main difference is in the compression level and file size. In the past we’ve provided customers with…

How to unzip files (Windows) Unzipping files is usually a painless process, but there are some intricacies depending on your version of Windows. On Windows XP or newer systems, your computer should have a built-in…

How to unzip files (Mac) Unzipping files on a Mac is easy as pie! When you download a product you purchased from the Contrastly Store, it will be in a ZIP format. In order to…

How to sync eBooks to your iPad or iPhone Assuming you are using the latest version of iOS on your iPad or iPhone, and that you are using the latest version of iTunes and/or iBooks, syncing ebook (pdf) files…

How do I open an ebook file? Opening and reading an ebook is easy. The great thing about most ebooks is that they’re PDF files which can be viewed on almost any computer or device! Once you’ve…

Can I use your presets or actions on iOS or Android? Well, yes and no. Our Lightroom Presets and creative profiles are compatible with the Lightroom mobile app (iOS and Android), but they require to have Lightroom installed on your computer…