I purchased one of your products via a 3rd party website...
Our Lightroom & ACR presets and Photoshop actions are for sale on a few select 3rd party websites. If you purchased our products via one of those sites, we’ll be more than happy to help!
We’ve partnered with the following trusted 3rd party sites to sell our products (note: this might not be a complete list):
If you have purchased our products via any of those sites, we’ll be happy to help you with your purchase and product support. Please note that since those are 3rd party websites, we do not have access to your order information or financials. If you have a question regarding payment, it is best to get in touch with the site where you purchased the product(s).
Important: if you see our products available for direct sale or for download on sites other than those listed above, please let us know! Also know that we have never and never will sell our products on sites like Fiverr.